We are seeking an experienced IT Support Specialist to join our dynamic IT department team. As an IT Support Specialist, you’ll be expected to perform a wide range of day-to-day responsibilities, which we have outlined in detail below. This is a part-time position in the office. Candidates must be able to work Monday, Tuesday, and Thursday from 9:30 am-5:30 pm in our Miami office.
Responsibilities:
- Provide technical assistance and support to users in Mac and Windows
- Install, configure, and maintain hardware and software systems
- Diagnose and troubleshoot hardware and software issues
- Collaborate with team members to resolve complex technical problems
- Document and maintain system configurations and user support requests
- Perform basic network and server administration tasks
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, or 1 to 2 years working in a related field
- Proven experience in IT support or a related role
- Strong knowledge of various operating systems and hardware
- Basic understanding of network and server administration
- Ability to work independently and as part of a team
- Excellent problem-solving and communication skills
- Ability to work under pressure
- Proactive attitude towards identifying and solving problems
- Good organizational skills
- Strong desire to learn new technologies and keep up-to-date with industry trends
Job Types: Part-time, Permanent
Expected hours: 32 per week
If you feel you have what it takes for this position, please apply by clicking on the button below or by submitting your resume and any additional pertinent information to Jason@ccomgroupinc.com
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